Everything you might want to know before your first session.
If something has been weighing on you — worry, low mood, anger, stress, a family situation or a health diagnosis — it’s worth a conversation. The 20-minute intro call is a low-pressure way to find out.
Children and parents, adults, older adults and their caregivers, and families living with chronic illness such as cancer, Parkinson’s, Alzheimer’s or dementia. Common concerns include anxiety, depression, stress, anger, addiction and parenting.
REBT, CBT, person-centred and Gestalt therapy, alongside yoga therapy where it helps.
English, Hindi and Marathi.
Monday to Friday, 2 pm to 5 pm India time (4:30–7:30 pm in Singapore and Malaysia).
Whichever suits you — Google Meet, Zoom or WhatsApp video. You choose when you book.
No. You can book and pay for one session at a time. Packs are there only if you want to save.
You can reschedule each session once, if you let us know at least 24 hours before. Session fees are non-refundable.
Book on WhatsApp or email, and you’ll receive payment details when your session is confirmed.
None at all. Every practice is gentle and can be done on a chair. You go at your own pace.
It can support your wellbeing — sleep, energy, routine and coping — alongside your doctor’s treatment. It never replaces medical care, so please check with your doctor before starting.
Yes — with children and with their parents. For anyone under 18, a parent or guardian books the session and gives consent.
Yes — with older adults facing loneliness, loss, health changes, memory concerns or life after retirement, and with the family members who care for them.
Yes. A family member can help set up the call. With the older person’s consent, they can also join part of the session.
General progress and guidance for home. What a child shares privately stays private, unless there is a safety concern. We agree this together at the start.
Yes. Nothing is shared without your written consent, except in rare situations where someone is at serious risk of harm or the law requires it. These limits are explained in your first session.
If you have thoughts of suicide, or of seriously harming someone else, your safety — and theirs — comes first. Vaishali will talk about it with you openly and without judgement. If there is a serious and immediate risk, she may need to contact your emergency contact, a family member, a doctor or emergency services. Wherever possible, she will discuss this with you before she does.
Please don’t let this stop you from talking about these thoughts. Saying them out loud is one of the most important steps towards getting the right support.
No. Vaishali is a counselling psychologist, not a psychiatrist. If medication might help, she will suggest seeing a psychiatrist and can work alongside them.
No. Your employer or NGO only receives anonymised, combined figures — such as how many sessions were used — never names or anything you share.
No. If you or someone you know is in immediate danger, call your local emergency number. In India, Tele-MANAS (14416) is free and open 24×7.